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WOUTER DEN BOER, BART GEURTEN, NAVEEN SOERJOESING, CLIVE CEDER, DAAN NEDERLOF, VINCENT TEMPELAAR, Aviation Management, Amsterdam
The research is conducted from a so called “gate-to-gate perspective,” meaning that all aspects of a flight between the airport of origin (airport A) and the airport of destination (airport B) are taken into consideration. This report targets the various entities that are involved in the execution and planning of flight operations.
This report focuses on flight status communication in the air transport system. The airline, Air Traffic Management (ATM) and airport are the basic actors that have to deal with the problems produced by a flight delay. The current situation implies that there is no situational awareness and crucial information about delays is not shared efficiently. Each entity is focused on its own process with a reactive attitude. This leads to dissatisfaction of passengers which influences customer satisfaction.
The main objective of more efficient information sharing between various parties is to tackle the capacity issues in the near future in relation to increased delay occurrences. The ‘noise’ introduced by the different parties endangers the optimum use of the available capacity. All parties will benefit from capacity related solutions, since capacity constraints and allocation of resources are becoming increasingly important in the aviation industry.
The solution lies in channelling the information received from various actors using the airport as the centre and distributing information from a hub and spoke perspective. This means an information flow where the airport is decentralised concerning communication lines from other departments and thus sharing information about flight status and milestones. Distribution of the information can be achieved by making use of existing data infrastructure. Each party in the air transport chain will benefit from these improvements.
Abstract:
This paper investigates the applicability and the implications of the economic theory of product differentiation to the airline business. While the aim is not to look for the model of product differentiation, I will try to point out what models can be used for what and under which circumstances they can be used. Thus, while keeping the industry constant I will go through different models and analyse their applicability. Focus is on passenger transport and on European carriers.
My findings are that the economic theory of product differentiation can provide explanations and reasoning for many developments that have taken place in the airline business, such as the emergence of low cost carriers (LCCs), airport choice of airlines and LCC business models that depart from the business models of LCCs like Southwest and Ryanair. Hence, it should also be possible to make predictions about the future development of the airline industry using the theory of product differentiation.
further reading
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14th World Route Development Forum
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Event Date: 12-14 October 2008
Location: Kuala Lumpur, Malaysia
Venue: KLCC

For more information see:Routes
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